Frequently Asked Questions.....

Q: How do I check-in to my flight?
A: Present your ticket to any Flamingo Air counter located in The Sir Lynden Pindling International Airport or
The Grand Bahama Domestic Terminal. ALL PASSENGERS ARE TO PRESENT VALID ID ALONG THEIR
PRINTED FLAMINGO AIR E-TICKET. NOT HAVING THEM WILL DELAY YOUR FLIGHT.

Q: What are your regular schedule flights?
A: Please click here for our flight schedule

Q: How long does the average flight take?
A: Usually 45mins to 1hr, some flights vary depending on a number of factors

Q: Do you have a return policy?
A: NO, ALL SALES ARE FINAL.....  NO REFUNDS ARE GIVEN

Q: How difficult is it to change reservations?
A: Not difficult at all! Just a small penalty of $50.00

Q: Are there discount available and how do I get them?
A: Well, it depends on the flight you could be eligible for our senior citizens discount.

Q: When booking online, how long does a confirmation take?
A: Our agents will get back to you within 1 day.

Q: Do you offer charter flights?
A: Yes, call our agents at 242 225 1558 to get started.

Q: How early should a passenger be in place before flights?
A: 1 hour

Q: Do you have a time when you close flights before departure?
A: Flights are closed 1/2hr before departure

Q: What is your policy regarding luggage?   - (Most Asked Question)
A: Customers are allowed 1 bag totaling 44lbs. A 2nd bag is $50.00 not exclude 44lbs.
All over size bags are $25.00 not including the weight of the bag. weight of bags are .85cent per pound.
Each passenger is entiltled to 1 bag totalling 44pounds any additional is .85cent per pound